Effective Date: March 1, 2026
Website: tmautoline.com

1. Introduction

Welcome to TM Autoline ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal and business information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and Warehouse Management & Billing Information System (collectively, the "Services").

By accessing or using TM Autoline, you agree to the terms of this Privacy Policy. If you do not agree with these practices, please do not use our Services.

2. Information We Collect

To provide our Services effectively, we collect information across different user roles (Administrators, Warehouse Staff) and customer transactions.

• A. Information Provided by Users (Staff & Admins): Account Information (Name, username, phone number, email address, role-based permissions), Authentication Data (Encrypted passwords and security tokens), and Operational Data (Warehouse assignments, daily activity logs).
• B. Information Collected for Billing & Compliance (Customers): Customer Details (Individual or Company names, billing addresses, contact numbers, GST Numbers), Vehicle Information (Vehicle Registration Numbers, RTO compliance certificate numbers), and Transaction Data (Invoice numbers, purchased materials, pricing, payment modes).
• C. Automatically Collected Information: IP addresses, browser types, device types, operating systems, and log data related to your interaction with the Services (e.g., login timestamps).

3. How We Use Your Information

We use the collected information strictly for the operation, maintenance, and improvement of our platform. Specific uses include:

• Service Delivery: To generate GST invoices and cash memos, track vehicle compliance materials, and manage warehouse inventory.
• Authentication & Security: To verify user identities, enforce role-based access control, and prevent unauthorized access.
• Analytics & Reporting: To generate daily business dashboards, calculate total sales, track payment collections, and monitor staff performance.
• Communication: To send system alerts, password resets, and administrative notifications.
• Legal & Compliance: To maintain accurate financial records for tax purposes and adhere to RTO compliance tracking requirements.

4. How We Share Your Information

We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share information only in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting providers, database managers).
• Legal Obligations: We may disclose information if required to do so by law, court order, or governmental authority (e.g., tax authorities, RTO audits).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as a business asset.

5. Data Security

We implement robust, industry-standard security measures to protect your data, including password hashing (e.g., SHA-256), strict role-based access controls, and secure infrastructure storage. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain user and transactional data (including invoices and vehicle details) for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (e.g., for tax, accounting, and compliance audit purposes). Once data is no longer necessary, it is securely deleted or anonymized.

7. Your Data Privacy Rights

Depending on your location, you may have the right to request a copy of your personal data, request correction of inaccurate data, or request deletion of your personal data (subject to legal and billing retention requirements). Admins can deactivate user accounts at any time, terminating access to the system. To exercise any of these rights, please contact us.

8. Cookies and Tracking Technologies

We may use standard session management tools (like session cookies) to keep you logged in, remember your preferences, and secure your session against cross-site request forgery (CSRF). You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. When we do, we will revise the "Effective Date" at the top of this page. We encourage users to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• TM Autoline
• Email: tmautoline1@gmail.com
• Phone: 9959723459
• Address: Telangana